Auto Insurance Can Be Cheap

January 17, 2018 · Posted in General Articles on Car Insurance 

If you’re like millions of other people across the country these days, you may be looking for ways to economize and stretch your dollars. If so, you may want to take a look at direct auto insurance as an alternative to using the traditional insurance agency for insuring your car.

The business model is called ‘direct’ because the customer deals directly with the company without the intervention of an agent. The customer gives up the security of personal, on-going contact with the same human in exchange for lower rates. Like all insurance, the trade-off is a gamble. If your claims are straight forward, you may well be happy to deal with a direct auto insurance firm.

Direct auto insurance firms know that lower rates are the greatest appeal and it is the reason they operate primarily in jurisdictions with mandatory no-fault car insurance. Claims settlement and administration is much faster and simpler under no-fault bylaws. This allows direct insurance companies to eliminate the middleman, the insurance agent, and lower rates for the end user. Insurance companies under no-fault legislation, always pay their own clients damages (at least in theory). Civil cases are also limited.

In fault-allocation localities, who pays the cost for damages and losses incurred in a traffic accident is determined by a finding of fault. It is a fact that payouts are delayed and civil court cases are many in fault-finding jurisdictions. In these jurisdictions, the job description of the insurance agent includes hand holding and claims expedition. But under no-fault rules, the payout is made simply based on damages incurred. This means an insurance appraiser, rather than an agent, is the key player.

The purpose of going no-fault is to reduce wait times for accident victims. The only kink in the pipeline is at the insurance appraiser stage. No-fault states typically avoid creating a bottleneck in the claims settlement pipeline at the appraiser by instituting state-run or licensed collision centers. For these reasons, insurance companies are willing to run in no fault states exclusively and offer no agents but provide attractive discount rates.

If there is an area in which one is vulnerable under direct auto insurance, it is in claims that are complicated by physical injury. The affects of a physical injury can continue throughout a person’s life. With an agent, the consumer has someone who is familiar with their case and can navigate the insurance process on their behalf. And the agent is available to do that at the start of the injury, when the consumer needs the help the most. It simply is not possible for a call center to take the place of face-to-face contact.

All things considered, going with a direct auto insurance firm rather than through an insurance agent is a risk – reward question. If you are adequately covered, are the savings worth having to act as your own agent? That is the question you’ll need to ask yourself, but then again, millions of satisfied customers have asked and answered that same question in the affirmative.

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