What should I do about my car insurance company?

April 1, 2017 · Posted in FAQ 
car insurance
tunez8185@sbcglobal.net asked:

My car was stolen last year around New Years (December 2006). My Insurance company sent someone out to investigate the area where my car was and whent over what happen. The problem is it has been over 30 days and they have not done anything. I still pay for the car every month which I dont have and I always call for an update on what they are doing and what I should do about paying, but the person in charge of my claim ever answer.What should I do?

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4 Responses to “What should I do about my car insurance company?”

  1. James B on April 15th, 2009 4:04 am

    Call insurance main office and if you don’t get answer call insurance board.

  2. Celeste P on April 17th, 2009 1:42 am

    Looks like you are going to have to get a lawyer!

  3. Sue on April 18th, 2009 3:35 pm

    Go to your claim rep’s supervisor. If you have an agent, call them, they should help you to deal with the company. Have you filled out all the paperwork & signed & returned your “proof of loss”? Did they contact your bank to find out the payoff amount? I am assuming a police report was filed at the time of the theft. These are things that need to happen before your claim gets settled.

  4. keely h on April 20th, 2009 5:29 pm

    ok if u are buying ur car then i would call who ever u are buying it from and ask them what to do if its ur insurance then u need to figure out if it is fix able or whatever if it is totaled then i would drop the insurance on the car and carrie it on ur licenecs, so that u dont have ur licensece taken or suspended, the insurace people always take their time so it may just be to be patient but i would start by callin or going into the office and seeing what progress they have made. then go from there and ask them questions about what should be done because ur just wasting money,

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